Are you a diagnostic laboratory? Is there a long wait time for your patients? Do you get a lot of walkins? Do you have to return patients or work extra hours to accommodate the last patients of the day on some days and on other days there are no takers?
You may have a manual appointment keeper but is it easy to manage changes and cancellations? Can a patient call in the middle of the night to make an appointment or to cancel one? Are your phlebotomologists optimally utilized?
If your answers to the first set of questions is yes and second set of questions is no, then an online appointment scheduler software for diagnostic labs will help alleviate the problems and improve customer satisfaction. It helps your lab to improve its overall productivity by taking away the time spent for managing appointments manually.